00
Frequently asked
Editions, migration, licensing and payment.
The questions procurement and engineering actually ask, answered without hedging. Cloud hosting has its own set.
01
- What is RhodeCode?
- An open source platform for software development teams. It unifies and simplifies repository management for Git, Subversion and Mercurial, and provides a common set of source code security and team collaboration features.
- Do you provide repository hosting?
- Yes — Enterprise Cloud runs your instance on dedicated isolated hardware. Three tiers, from $80 a month.
- Why do companies have multiple version control systems?
- New tools become de-facto standards while legacy apps must be supported for years, and growth by acquisition brings more systems in. For a large enterprise the question is not why you run multiple VCS but how to manage them under one set of tools.
- How do I secure my code repositories?
- Fine-grained permission management at team, individual and repository level. Unusually, common access control can be set across every repository in the organisation at once.
- What are the team collaboration features?
- Inline code comments for instant feedback, smart commits to trigger approvals and merges automatically, and custom workflows so the review process fits your tools rather than ours.
02
- What is the difference between CE and EE?
- CE is free and open source, with unified security controls, code review, permission management and collaboration across all three VCS. EE adds premium support, enterprise authentication, advanced code review and ready-made integrations on top of CE.
- How is the Community Edition licensed?
- Under the AGPL. Free for any number of users, with community support. The source is openly available at code.rhodecode.com.
- What does community support mean?
- The RhodeCode team does not provide dedicated installation or operation support for CE. Questions go to the community portal or the community Slack, and community choices directly drive the CE roadmap.
- How much does it cost?
- Community Edition is free and open source. Enterprise Edition is $75 per user per year, with discounts available.
- Can we evaluate before purchase?
- Yes. CE has no limitations at all. EE comes with a 30-day trial including the full enterprise feature set, enforced by the application itself.
03
- We are moving from SVN to Git — how do you help?
- No forced migration and no compromise: manage both sets of repositories with the same tools, and move code when you choose. You can run code reviews the same way in Git and SVN, automate workflows and reporting across both, and hold one security and compliance policy over the whole code base.
- Do you support LDAP and other authentication?
- Yes. Both editions support external authentication via LDAP, OAuth and Active Directory. EE adds further options beyond LDAP. By default user information is stored in RhodeCode's own database.
- Is it scalable enough for a lot of source code?
- Some of the largest and most secure customers in the world have run RhodeCode in global production for years. Multiple nodes and parallel instances are part of the EE offering, whether storage is centralised or distributed worldwide.
- Can we run multiple instances?
- Yes. The licence key authorises seats up to a specified limit; additional keys can be requested for extra instances — for training or staging — so long as total seats across all instances stay within the licensed limit.
- What other services do you offer?
- Training, consulting, custom enterprise integrations, professional certifications and SVN to Git migration services.
04
- How is Enterprise Edition licensed?
- Under an Enterprise Licence Agreement. Seats are purchased for a one, two or three year subscription. The fee covers enterprise features, premium technical support, all updates and upgrades, and entry to the early-access programme.
- How many user licences do we need?
- A minimum of ten seats, on a one, two or three year subscription. Multi-year purchases are discounted. Added seats can be bought at any time and made co-terminus, paying only for the months remaining in the subscription year.
- What are the payment conditions?
- Payment commits when you sign an Order. Licence keys follow receipt of the Order, we invoice when keys are released, and payment is due within 30 days of the invoice. Bank transfer, cheque and credit card are accepted.
- What is in dedicated enterprise support?
- Help running and managing EE, technical support for installation and upgrades, and integration support for embedding RhodeCode in your existing ecosystem. Requests include your company name and are answered within 24 hours by one of our core developers or a certified enterprise support agent.
05
- How do we download EE and get updates?
- Licensed customers download the current version from the customer portal. The application allows us no remote access of any kind and does not communicate with us, so once downloaded we cannot see its deployment, state or configuration.
- How are licence keys issued?
- On receipt of a signed Sales Order, immediately or at an agreed date. The key enables the purchased seat count for the subscription period, which starts when keys are delivered. The application enforces seat capacity and licence term — without a new key it stops functioning at the end of the term.
- How do we add users to a licence?
- Added seats come in ten-seat packs and can be made co-terminus with existing seats. Each increase gets an updated licence key, or an automated process to apply one, so the running instance always holds the correct seat count and term.
06
- How is Enterprise Cloud priced?
- Per instance, not per user. Starter is $80 a month, Team $180 and Enterprise $600, each including ten seats. Extra seats are $5 on Team and $4 on Enterprise.
- Is the hardware shared with other customers?
- No. Every tier runs on a dedicated machine with your own domain and enterprise-grade SSL — not a multi-tenant pool.
- Where is the instance located?
- Choose Europe, the US or Asia. Data residency is fixed to the region you pick at provisioning.
- How are backups handled?
- Weekly on Starter and Team, daily on Enterprise. Restores are performed by our team on request.
- Can we move from Cloud to on-premise later?
- Yes. The repositories are in standard Git, Mercurial and Subversion formats, so an export imports straight into a self-hosted instance.
- Is there a trial?
- Thirty days on every tier, and you can cancel at any time.
07
- Are there free editions?
- Yes. We truly believe in the superiority of open source software. The Community Edition is free and developed together with the community.
- Do you offer education or non-profit discounts?
- Yes. Beyond free use of the Community Edition, very attractive discounts on the Enterprise Edition for qualified nonprofits, including educational institutions and research organisations.